Intelligent Automation on our Tech Radar

TL;DR: Intelligent Automation is now officially part of our Tech Radar. We’re tracking its developments, sharing insights, and exploring how this technology can make a real difference for our clients.

Technology is evolving at lightning speed, and that pace will only increase in the coming years. To stay ahead, we must continually evaluate whether the tools and technologies we use are still the best means to achieve our goals. One of the key instruments we use for this is the Tech Radar. It offers a clear overview of the tools and technologies we apply, allowing us to keep experimenting in a structured way and challenging ourselves to reassess even the most familiar techniques.

Intelligent Automation, like Harborn, is part of EPSA Digital. Including it on our Tech Radar is therefore a logical next step. This has led to an additional 2025 edition of our Tech Radar, in which we introduce a new Automation quadrant. This new section allows us to add a broad range of automation-related techniques to our areas of expertise. You can explore the new version at https://techradar.harborn.com/.

Intelligent Automation specializes in Robotic Process Automation (RPA) and goes far beyond traditional UI automation. In addition to simulating manual actions, the team uses techniques such as API integrations, Computer Vision, and Document Understanding. These technologies enable reliable automation of complex systems and unstructured data. The result is efficient, scalable, and future-proof process automation. For our clients, this means significantly reducing repetitive administrative tasks, leading to fewer errors, and faster turnaround times. Smart automation of routine work eases the workload and frees up time for more valuable activities.

Within both Harborn and Intelligent Automation, we already work with technologies such as AWS and Azure Cloud, Power BI, Python, and Azure SQL Server. By collaborating more closely, we can share experiences, exchange best practices, and inspire one another to further improve existing solutions. This strengthens our combined expertise and ensures we always provide our clients with the most up-to-date and thoughtful digital solutions.